Job management for building services firms
For UK maintenance firms with 5 to 30 engineers. Contracts book their own visits, engineers work from their phones, customers sign on site. From £15 per office user and £9 per engineer, a month plus VAT.
Who it is for
Commercial maintenance firms with 5 to 30 engineers, doing planned visits and call-outs. Pick a trade to see the kind of jobs it runs.
How a job flows
The office, the engineer and the customer each see their own part. Pick a step to see the screen.
What it does
Each one with a real screen from Field Suite. Everything on this page works today.
Set up a maintenance contract once. Each visit becomes a job to book a few weeks before it is due, the customer is reminded, and the contract is invoiced monthly, quarterly or yearly on its own.
With Assets, servicing and contracts (in Pro)
Booster sets, pumps, boilers and alarms at each site, with make, model, serial number and service interval. See what is due in the next month or year and book it in one go.
The engineer records what they found and how urgent it is. The office turns it into a quote with up to three options, and the customer accepts online.
Quoting with Pro, or the Quotes and invoices add-on
Send work by private link: they accept it and sign it off without a login. Insurance and cards warn you before they expire, and CIS is worked out on labour with a monthly statement and the figures for your CIS300.
Office users and engineers have their own price. Card payments go through your own Stripe account and Direct Debit through your own GoCardless account: Field Suite takes no cut.
Payments with Pro, or the Quotes and invoices add-on
Connect your client’s helpdesk, your merchant’s price lists or your own systems with the API and webhooks in every plan. If something you need is missing, we agree in writing what it should do and give you a fixed price and dates before you decide.
Every part is explained in the user guide.
What you can count on
The questions firms ask first, answered in one line each. More on the About page and in Security.
Bring customers, sites, equipment, open invoices and past jobs from a spreadsheet. Every row is checked before anything is saved, up to 5,000 rows a file, and job photos come across from a ZIP of up to 100 MB. Changed your mind? Undo an import within 30 days.
Pricing
Office users and engineers on the phone each have their own price. Annual plans cost 10 months. Add-ons and the price calculator.
The diary, jobs, customers, the live map, the engineer’s phone, certificates and signed job sheets. Add only the modules you need.
Per user per month, plus VAT
Annual: pay 10 months for 12, so £150 and £90 a year.
Add-ons: switch on modules from £2 per user a month, only for the people who use them.
Start free trialRecommended for maintenance contracts
Everything in Starter, plus every add-on module and priority support.
Per user per month, plus VAT
Annual: pay 10 months for 12, so £290 and £140 a year.
Includes: every add-on (Quotes and invoices, People, Assets, servicing and contracts, Reports and exports, Stock, vans and fleet, Accounting sync), plus priority support. Assisted setup free on annual plans (£249 once on monthly).
Start free trialExample: 3 office users and 12 engineers on Pro: 3 × £29 + 12 × £14 = £255 a month plus VAT (£2,550 a year on annual). The same team on Starter without add-ons: £153 a month.
Guides
CIS, planned maintenance, pumps and water hygiene, checked against the official sources. All 28 guides.
14 days free with every feature and up to 10 users. No card details and no contract.